Shipping policy
Shipping Policy
Thank you for shopping with us. Below you’ll find information about our shipping options, delivery times, and processing procedures.
Order Processing
All orders are processed within 1 business day. Orders placed after 1:00 PM may be processed the following business day.
Once your order has been dispatched, you will receive a confirmation email with tracking information.
Shipping Methods & Delivery Times
We currently offer the following UK shipping services through Royal Mail:
Royal Mail Tracked 24
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Estimated delivery: 1–2 business days
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Fully tracked service
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Tracking updates provided via email or SMS where available
Royal Mail Tracked 48
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Estimated delivery: 2–3 business days
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Fully tracked service
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Tracking updates provided via email or SMS where available
Please note that delivery timeframes are estimates and may occasionally be delayed during busy periods, adverse weather conditions, strikes, or other courier-related issues outside our control.
Shipping Costs
Shipping costs are calculated at checkout and displayed before payment is completed.
Any free shipping promotions will be clearly stated on our website.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this information to monitor your delivery directly through Royal Mail.
Incorrect Shipping Information
Please ensure your shipping address is entered correctly at checkout. We are not responsible for delays or lost parcels caused by incorrect or incomplete address information provided by the customer.
Lost or Delayed Parcels
If your parcel has not arrived within the expected timeframe, please contact us and we will assist you in tracking your order.
Royal Mail may require a waiting period before a parcel is officially considered lost.
Contact Us
If you have any questions regarding shipping or your order, please contact us through our store’s contact page or customer support email.